Privacy policy.

Synthetic Foundry Inc. operates this website from London, Ontario, Canada. Our privacy contact is responsible for how we handle personal information and can be reached atteam@syntheticfoundry.ca.

Information you choose to send us through the forms on this site: your name, email address, company or firm, role, phone number if you give it, what you weld and the code you work to if you tell us, and your message.

If you apply for a role: the role you are applying for, a link to your profile or portfolio, your message, and a resume if you attach one.

If you ask for pricing: how many inspection cells or lines you have and whether you have a scanner or profiler in place.

If you book a meeting through the calendar on our contact page: the details you enter there, such as your name, email address, and chosen time.

Basic technical information that any web server receives when a page is requested, such as your IP address, browser type, and the time of the request. We use the IP address to limit repeated form submissions and to protect the site from abuse.

We do not ask for sensitive personal information through this site, and we ask that you do not send it.

This site does not use advertising cookies or sell personal information. It does not run third-party analytics or tracking scripts. The contact page embeds our scheduling provider's booking calendar. It loads from that provider, may set its own cookies, and is covered by its privacy policy.

SynSpect, our inspection software, runs on our customers' own premises. Scan data and inspection records from a customer's line are not collected through this website.

To reply to your inquiry and arrange a meeting. To send the investor brief if you asked for it. To assess your application if you applied for a role. To keep a record of our correspondence with you. To keep the site secure.

We use your information only for the purpose you gave it for, or for a purpose a reasonable person would expect in the circumstances. We will ask for your consent before using it for anything else.

By submitting a form, you consent to us using the information in it for the purposes above. You can withdraw your consent at any time by writing to us. If you do, we will stop using your information, subject to any legal or contractual requirements to keep it.

We share personal information only with service providers that help us run this site and respond to you. These are: a transactional email provider that delivers form submissions to our team and, when our spam check is on, a confirmation to you, a customer relationship system where we record inquiries, a database provider where we hold a submission if email delivery is unavailable, a scheduling provider if you book a meeting through the calendar on our contact page, a spam-prevention service if one is enabled on the forms, and our website hosting provider.

These providers may use the information only to provide their service to us. We do not sell or rent personal information, and we do not share it for anyone else's marketing.

We may disclose personal information if the law requires it, or as part of a business transaction such as a financing, merger, or sale, in which case the recipient must protect it in line with this policy.

Some of our service providers store or process information outside Canada, including in the United States. While it is in another country, it is subject to that country's laws and may be accessible to its courts, law enforcement, and national security authorities.

We keep personal information only as long as we need it for the purpose it was collected for, or as the law requires. As a guide, we keep inquiries and related correspondence for up to 24 months after our last contact with you, and job applications for up to 12 months after the role is filled or closed. After that we delete the information or make it anonymous.

We use safeguards appropriate to the sensitivity of the information, including encrypted connections to this site, restricted access for people who need the information to do their work, and service providers that commit to protecting it. No method of transmission or storage is completely secure. If a breach creates a real risk of significant harm to you, we will notify you and the Office of the Privacy Commissioner of Canada as the law requires.

You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it, by writing toteam@syntheticfoundry.ca. We will respond within 30 days. We may need to confirm your identity first.

If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada atpriv.gc.ca.

This site is intended for business use. We do not knowingly collect personal information from children.

This site links to other sites, such as LinkedIn and our scheduling provider. Their privacy practices are their own, and this policy does not cover them.

We may update this policy. The date at the top shows when it was last changed. If a change is significant, we will say so on this page.

Questions or requests about privacy:team@syntheticfoundry.ca.